Refund policy

Refund Policy

We want you to be completely satisfied with your purchase. Please read our refund policy carefully before placing an order.

Returns & Refunds

We only offer refunds for items that are faulty or defective upon arrival. If you receive a damaged or faulty item, please contact us within 7 days of delivery with the following:

• A clear description of the issue

• Photo evidence of the fault or damage

• Your order number

Once we review and approve your claim, we’ll issue a full refund or arrange a replacement at no extra cost.

Conditions for Refund:

• The item must be unused and in its original packaging (where applicable).

• Fault must be reported within 7 days of receiving the product.

• We do not offer refunds for change of mind, incorrect orders, or general dissatisfaction.

How to Request a Refund:

Please email us at garmentquater@gmail.com with your order number and a description of the issue. We’ll respond within 48 hours.